Activate Your Supra eKEY
Before You Begin
Make sure you have:
- Downloaded the Supra eKEY app to your phone
- Been assigned Supra eKEY service by WMBOR
- Your four-digit Supra PIN
- Access to the phone number or email address associated with your Supra account
- Open the Supra eKEY app.
- Select Activate eKEY.
- Select I need to request an Authorization Code.
- Enter the phone number or email address associated with your Supra account.
- Enter your four-digit Supra PIN and select Submit.
- Open the authorization link sent to you by text message or email.
- Allow the link to open in the Supra eKEY app.
- Accept the End User License Agreement and Privacy Notice.
- Allow the app to complete the authorization and update process.
If a WMBOR staff member has already provided an authorization code, select Already have an authorization code? and enter the code provided.
How to Use Supra eKEY®
Watch this short video to learn how to obtain a property key and open a lockbox shackle using the Supra eKEY app.
Supra Training and Support
For step-by-step guidance on using the Supra eKEY app and lockboxes, including opening shackles, managing lockboxes, updating the app, resetting a PIN, and troubleshooting technical issues, visit the Supra Technical Support Center.
Contact WMBOR MLS for questions about your service, account, PIN, or association access. Contact Supra Support for app, authorization, phone compatibility, or lockbox technical issues.